Shipping policy
Shipping Policy — HSS Brands
Last updated: March 2026
Thank you for shopping with HSS Brands. Below you will find information about how we process and ship orders.
Order Processing
Orders are typically processed within 1–3 business days after purchase.
During high-demand releases, product drops, or holidays, processing times may extend to 3–5 business days.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates
We offer simple flat-rate shipping within the United States.
Standard Shipping:
$5.95 per order
Free Shipping:
Orders $75 or more qualify for FREE standard shipping.
Shipping rates and promotions may change during special sales or limited drops.
Estimated Delivery Time
After your order has shipped, estimated delivery times are:
United States:
3–7 business days
Delivery times may vary depending on your location and the shipping carrier.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor the progress of your delivery.
Please allow 24–48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping charges to resend the order.
Lost or Stolen Packages
HSS Brands is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.
If you believe your package was lost in transit, please contact the carrier directly using your tracking number.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
We will work quickly to resolve the issue.
Contact
If you have any questions regarding shipping, please contact us:
Thank you for supporting HSS Brands.